AWS::Connect::User AfterContactWorkConfigPerChannel - AWS CloudFormation
SyntaxProperties
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AWS::Connect::User AfterContactWorkConfigPerChannel

Configuration settings for after contact work (ACW) timeout for a specific channel.

Syntax

To declare this entity in your CloudFormation template, use the following syntax:

Properties

AfterContactWorkConfig

The ACW timeout settings for this channel.

Required: Yes

Type: AfterContactWorkConfig

Update requires: No interruption

AgentFirstCallbackAfterContactWorkConfig

The ACW timeout settings for agent-first callbacks. This setting only applies to the VOICE channel.

Required: No

Type: AfterContactWorkConfig

Update requires: No interruption

Channel

The channel for this ACW timeout configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Required: Yes

Type: String

Allowed values: VOICE | CHAT | TASK | EMAIL

Update requires: No interruption