Unable to subscribe users

Verify that you have the minimum permissions required to subscribe users. For more information, see Allow administrators to use the Amazon Q Developer console. After you obtain the necessary permissions, reload the console page to access Amazon Q.

Check that you're in the Amazon Q Developer console (not the Amazon Q console).

Check that you're in a supported AWS Region for Amazon Q Developer. For more information, see Supported Regions for the Q Developer console and Q Developer profile.

Ensure you're following the correct workflow for the type of account you have. For more information, see Getting started with a personal account (Builder ID), Subscribe users to Amazon Q Developer Pro in a standalone account, Subscribe users to Amazon Q Developer Pro in a management account, or Subscribe users to Amazon Q Developer Pro in a member account.