Working with change requests - AWS Systems Manager
Services or capabilities described in AWS documentation might vary by Region. To see the differences applicable to the AWS European Sovereign Cloud Region, see the AWS European Sovereign Cloud User Guide.

• AWS Systems Manager Change Manager is no longer open to new customers. Existing customers can continue to use the service as normal. For more information, see AWS Systems Manager Change Manager availability change.

 

• The AWS Systems Manager CloudWatch Dashboard will no longer be available after April 30, 2026. Customers can continue to use Amazon CloudWatch console to view, create, and manage their Amazon CloudWatch dashboards, just as they do today. For more information, see Amazon CloudWatch Dashboard documentation.

Working with change requests

Change Manager availability change

AWS Systems Manager Change Manager will no longer be open to new customers starting November 7, 2025. If you would like to use Change Manager, sign up prior to that date. Existing customers can continue to use the service as normal. For more information, see AWS Systems Manager Change Manager availability change.

A change request is a request in Change Manager to run an Automation runbook that updates one or more resources in your AWS or on-premises environments. A change request is created using a change template.

When you create a change request in Change Manager, a tool in AWS Systems Manager, one or more approvers in your organization or account must review and approve the request. Without the required approvals, the runbook workflow, which makes the changes you request, isn't permitted to run.